Overall Good Stay with a Few Issues
This is a 3 star hotel in a great location. All main Amsterdam attractions are within a 25-min walking distance. The area as well as the whole Amsterdam city are very safe. We stayed as a family of 3 in a triple room. Check in and check out were quick and there is a room to store your belonging. The hotel is small but lovely, decoration is quirky and staff were nice in general. The WI-FI is excellent. Breakfast was continental but very nice. The rooms have a safe and a small fridge but are not spacious. Our room was on the 4th floor and was very quiet. Bus 397 from and to the airport is a 5 mins walk and cost 6.5 euros/person. The hotel only provides breakfast so you need to go out and have lunch/dinner. There is a pizza place next to the hotel and a mini market within 5 -mins walk. Vondelpark is an awesome beautiful park within 5 -mins walk. This hotel is a very good option if you are planning to explore Amsterdam and spend most of the time outside.
Things that we didn't enjoy/like:
1) Lift allows 2 people only and as were were a family of 3 we couldn't use it at the same time. Sometimes the lift would take long to arrive with no indication which floor was on.
2) Our room was very warm. We had to sleep with the air condition on and it took us a few days to find the right balance between the aircondition temperature and use of duvets.
3) We checked in on Thursday and by Sunday late afternoon our room was not cleaned. We had to ask the reception to send someone to clean it and in all fairness, they sorted it out very quickly.
4) We went for breakfast on a Sunday at 08:30 (breakfast was available from 07:30) as we planned a visit to Rijksmuseum at 09:00. When we arrived, there were no eggs (boiled and scrambled) and pancakes. The lady told us that they made a late start. As our child ate mostly pancakes for breakfast, he didn't eat much on that day and we also had to leave without having eggs for breakfast. Worst part was that we could hear the staff arguing and one lady in particular was very vocal and grumpy, our child could also hear them. Everything seemed to run slower on that Sunday, possibly due to staff shortage.
Overall this hotel is a good choice if you manage to find a good deal and as long as you don't mind some of the issues mentioned above. It is likely that single travellers or couples wouldn't mind about these things to the same extend as families.
