Do you have a question for ED? Check whether your question is listed below or use the e-mail form. We will get in touch as soon as possible. Urgent business? You can call or whatsapp ED 24/7!
- Can I store my luggage with you before or after my visit?
Absolutely — we’ve got a luggage room where you can store your suitcases for free.
- Can I bring my pet along?
Although ED loves animals, unfortunately pets are not allowed in our hotel.
- What are the check-in and check-out times?
Check-in starts at 15:00. Should you arrive earlier than that, we will do our best to get your room ready as quickly as possible. However, we cannot guarantee that we will have a room ready before that time. If you do need to wait to check in, feel free to store your suitcases in our luggage room. You can check out until noon. If you’d like to stay in your room longer, please let reception know. For late check-outs, we charge an additional cost of € 15 per hour up to 15:00. If you’d like to keep your room after 15:00, we’ll charge you for an extra night.
- Can I smoke in my room?
Smoking is not permitted anywhere in the hotel. If you do smoke in your room, we will charge a fine of € 150. Covering or sabotaging the smoke alarm in the room will incur a € 500 fine and an immediate check out.
- Is there free Wi-Fi available at the hotel?
Absolutely! And the good thing is: you do not need a code, just accept the conditions and you're online.